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 Shipping Policy

  • We ship parts out each weekday (except holidays). Some USPS First Class shipments occur on weekends.
  • Parts can be expected to ship the same day or the next business day (unless you order something that we've indicated as a special order). We'll contact you if your shipment gets delayed for any reason.
  • You'll get an email when your order has shipped, and a tracking number if it shipped via UPS Ground.

Once you have placed parts in your shopping cart, you will be able to obtain the shipping cost.

Our site only accepts orders that are shipping to an address inside the contiguous U.S. states (as well as some orders to Alaska, Hawaii, & U.S. territories, depending on order contents). We can make exceptions to accommodate HI, AK, & military APO/FPO/AE addresses. You may email us here with your shopping cart & the destination postal code for a shipping quote.

Next Day Air or 2nd Day Air shipping is available only when you order by phone or email
Use this expected delivery time map to help you decide whether you want an expedited shipping option:

As you can see, we can get parts to the southern states within 1 or 2 days with UPS Ground

 

Returns Policy

We want to help avert returns by helping you order the right part. If you need help diagnosing if you need a certain part, just ask us for help. A conversation can go a long way in avoiding problems.

For Non-Defective parts (otherwise, see here for warranty info) :

If you order a part that was correctly labeled online & never install it but find that you won't be needing it, return it with a copy of our receipt within a month for a 90% refund (less shipping). Used parts can be returned (subject to the 10% restocking fee) within 30 days, regardless of whether they've been installed.

If you receive the wrong part due to either an inaccurate listing, incorrect VIN matching, or a mis-shipment, call or email us & we'll gladly work with you to get it right or get your money back.

All returns including cores should be sent back to us at:

Voluparts Inc.
751 Trabert Ave NW
Atlanta, GA 30318